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Returns

Our promise is to make you forget your bunions and your shoe problems. However, if you find that we haven’t fulfilled our mission, we will refund your pair.


You have 14 days after receiving your order to return your pair. We advise you to do your fitting on a carpet because the shoes must be returned in their original state. You need to join a return form that you can obtain by writing to us at contact@carolinemacaron.com

We don’t do standard exchanges. For another size, another model or a different colour, simply place a new order in our e-shop.