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Legal

Legal information

Publisher

CCG CREATION

SAS with a capital of 20 000 euros

Registered in the Tours Trade and Companies Register under the number 538 898 065
Head Office: 41 rue des Ursulines - 37000 Tours - France
Intra-community VAT number: FR 57 538898065

Editing director: Catherine Lebée

Contact : contact@carolinemacaron.com

 

Website hosted by
1&1 Internet

SARL with a capital of 100 000€
Head Office: 7 place de la gare – BP 70109 – 57201 Sarreguemines - France

Registered in the Sarreguemines Trade and Companies Register under the number B 431 303 775

Intra-community VAT number: FR 13 431303775

SIRET 431 303 775 000 16

APE : 6201Z

 

Intellectual property

This entire website is subject to French legislation on copyright and intellectual property. All rights of reproduction are reserved, including for downloadable documents and iconographic and photographic representations. Reproduction of all or part of this website, on any medium whatsoever, is strictly prohibited without the prior written permission of Caroline Macaron. .


Personal data & cookies

1. General information

Because we are responsible for processing your personal data, Caroline Macaron makes every effort to protect your privacy when you visit the www.carolinemacaron.com website (the "Site"). This section is devoted to our confidentiality and privacy policy and allows you to learn more about what we do with the personal information you provide on the Site.

 

Caroline Macaron will use your personal data in strict compliance with the provisions of the law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms.This charter supplements our Sites' Terms of Sale and applies to all personal information and navigation data collected and processed during your visit to our Site. By using the Site and placing orders, you explicitly accept the use of your personal data in accordance with this privacy policy.

 

Caroline Macaron may amend this charter at any time and these amendments shall take effect immediately. The latest version of our privacy policy is permanently available on our Site.

 

Caroline Macaron may collect personal data that you have communicated to us when using the Site, in particular in connection with the creation of a customer account, the placement of orders, Site navigation, or registration for our newsletter.

 

This automated information processing has been declared to the CNIL under the number 1563327.

 

2. The collection of your personal data

2.1 The collected data

 

We collect and process your names, addresses, e-mail address, password, phone number, IP address, connection data and navigation data, order and deliveries history.

 

The mandatory or optional nature of the data is indicated to you by an asterisk during its collection. If you do not fill in these mandatory fields, we will not be able to answer your requests.

 

We also perform audience measurements, for example, the number of page views and the number of Site visits.

 

 

2.2 Data collection method


We collect the information you provide to us including when:

 

  • You create your customer account,
  • You place an order on the Site,
  • You browse the Site,
  • You participate in a contest,
  • You contact our Customer Service.

 

2.3 Purposes of data collection


The personal data that we collect from you during your visits or orders on the Site are necessary for:

 

  • Using the services that Caroline Macaron and its service providers offer for the Site and/or for managing your orders,
  • Processing and resolving all your complaints or questions,
  • Managing the creation and maintenance of your customer account,
  • Your inscription for the Caroline Macaron newsletter and also for choosing to regularly receive information about offers proposed on the Site. You can unsubscribe at any time by clicking on the link at the bottom of each newsletter or by sending an e-mail to contact@carolinemacaron.com

 

We may also collect statistical information to learn about how visitors use the Site (frequency of consultation of different pages, sales statistics in particular).

 

2.4 Data storage


Data is kept for a period which does not exceed the amount of time required for the purposes of collection.

 

2.5 Data recipient


The personal information that is provided is solely for Caroline Macaron and certain of our service providers who help us to complete your order, deliver your products, collect your payment, analyse your use of our Site in order to improve its quality and efficiency. Our service providers are contractually bound to respect confidentiality as well as the laws in force concerning the protection of your data.

 

2.6 Security and confidentiality of data


Caroline Macaron strives to implement effective measures for preserving the confidentiality and security of your personal data. We employ technical controls that are implemented during the collection, processing and transfer of your data.

 

3. Access, modification, deletion rights and objection to processing

In accordance with the amended Data Protection Act of 6 January 1978, you have the right to access, correct and object to personal information concerning you. To do this, you can choose to send your request (including e-mail address, surname, first name, postal address and a copy of your identity document) by email: contact@carolinemacaron.com 

 

If you formulate a request to delete your personal data, we may, however, keep them in our archives for the duration that is required to fulfil our legal, accounting and tax obligations.

 

4. Cookies

4.1 What is a "cookie" ?

 

A "cookie" is a small text file placed on your computer when you visit a site or consult an advertisement. Their principal aim is to collect information about your web browsing and to send you information about personalised services. In your computer, cookies are managed by your internet browser.

 

Our Site is designed to be particularly attentive to our customers' needs and expectations. This is one of the reasons why we use cookies or similar tracing technologies to firstly identify you and then customise our services, which could include accessing your account, managing your shopping cart or memorising your visits.

 

You can choose to disable cookies at any time. Please be informed that if your browser is configured to refuse all cookies you will not be able to make purchases or take advantage of the Site's essential functions, such as storing items in your shopping cart or receiving personalised recommendations.

 

4.2 The Caroline Macaron cookies

 

These are the cookies placed by Caroline Macaron on your computer that are required for browsing the Site, optimising and personalising our Site services.

 

4.3 Third-party cookies

 

The distribution and use of cookies by third parties is subject to these third parties' privacy policies. We inform you of the purpose of the cookies that we are aware of and of the means at your disposal to make choices regarding these cookies.

 

We may include third-party computer applications on our Site that allow you to share content from our Site with others or to let others know about your visit or opinion of our Site. This is the case for the "Share" and "Like" buttons used by social networks such as "Facebook", "Twitter" etc ...

 

The social network which provides an application button can identify you with this button, even if you did not use this button when you viewed our Site. In fact, this type of application button can allow the related social network to follow your browsing activity on our Site, simply because your account on the social network was activated from your device (open session) while browsing our Site.

 

We have no control over the process used by social networks to collect information related to your browsing on our Site and which is associated with the personal data that they have. We invite you to consult the privacy policies of these social networks to learn what the navigation information collected with these application buttons is used for, especially in terms of advertising. The privacy policies of these social networks must allow you to freely exercise your choose, in particular by setting up your user accounts for each network.

 

4.4 Different types of cookies


Different types of cookies are used on our Site, for different purposes.

 

The required cookies


These are the cookies that are required for our Site's operation. They allow you to use the main features of our site (e.g. using the shopping cart or accessing your account). Without these cookies you will not be able to use the Site normally. These are cookies placed by Caroline Macaron that only concern our Site's operation.

 

Analytical cookies


These are cookies that allow us to know our Site's use and performance and improve its operation (for example: the pages most often consulted, user searches in the search engine etc...).

 

Functional cookies


These are cookies that allow us to personalise your experience on our Site. They can also be used to provide you with the features you have requested.

 

Social newtork cookies and plus-ins (social buttons)


These social cookies are intended to let users share pages and content via third-party social networks. They also help target advertising on social networks. For more information about the use of your personal data in connection with social networks, you can consult the privacy policies of the related third-party social networks.

 

 

Cookies and machine identifiers for securing transactions


Be informed that from the moment you place an order, Caroline Macaron or service providers acting on its behalf may deposit cookies or collect information relating to your device, including information (technical attributes) related to equipment recognition (computer, tablet or mobile phone) to enable your equipment to be identified for the purposes of securing transactions (prevention of fraud risks). Cookies or "fingerprint" type machine identifiers are used for this purpose. As soon as you arrive on the site, a banner informs you about this information that is collected from your device for constituting a machine identifier. By continuing your purchases on our site without creating a setting for the collection of your machine identifiers, you accept the collection of this information and the creation of the identifier.